General Questions

Frequently Asked Questions

The reason why we are able to cover your deductible up to $1,000 is we keep all the repairs in house with PDR. We save so much money from not replacing hoods or roofs that we help the community with paying deductibles.

No, your insurance has written an initial estimate to get the process started. Which 99% of the time doesn’t reflect all the actual damage. That’s why we will need to write our own estimate to verify all of the damages. Then send the documentation to your insurance company.

4-6 business days on average.

PDR is a permanent solution to repair hail damage on your vehicle without painting, bondo, or sanding the car.

No when you sell your hail damaged vehicle. The dealership will drastically reduce how much they offer you. You wouldnt want to buy a hail damage car would you?

Dealerships and traditional body shops will choose to replace body parts and paint instead of PDR it saves them so much more money & time .. (lots of the hoods and roof skins come from junk yards).

Sometimes the only way to fix a severely damaged car is with conventional repairs.. 9 out of 10 times we can fix them with PDR instead.

Yes we provide a limited lifetime warranty.

Most people dont know that replacing your OEM panels will greatly devalue your car. Using traditional body shops will devalue your ride greatly.

Yes most of the time you do. Sometimes the dealership will classify light hail damage as wear and tear. Almost every time though they will require you to fix this or they will charge you a costly repair bill when you turn the leased car in.

Absolutely, not hail damage is classified as a (“Not at Fault Claim”) so, you can't be directly punished for filing a comprehensive claim.

While yes, right now it's free, it's really not free. Your insurance pays for the repairs and you pay every month for insurance by law, so using it for hail repair under a comprehensive claim is something that cannot count against you. Plus, when the insurance pays out they withhold the deductible amount, and expect the shop to collect it from the customer, we won’t collect it from you so there is $0 out of pocket cost to you.

Yes, as the insurance policyholder you can choose where you repair your vehicle. Insurance companies tend to steer(which is illegal) you to a Caliber Collision, Gerber, Etc but places like those you have to watch out for, they tend to cut corners by using aftermarket parts and paints to lower cost since they are contracted by the insurance companies so the insurance companies receive large discounts for their repairs.

It's very tempting to pocket a little bit of money instead of getting the hail damage repaired on your vehicle. We highly recommend you do not do this. Insurance companies will deny future claims due to pre-existing damage. They wouldn't be able to differentiate between the old and new damage. Therefore to avoid paying any out of pocket fees at any point, just get your hail damage repaired by Titan Hail Repair.

Some great feedback from our existing clients

Clients Reviews

    
 
 
        
   B Nichol 
 2024-05-28
 
 
  The group at Titan was friendly and helped from the start to the finest.   Fast service and an excellent job. Supper happy.
  
 
       
   Kensi Dobbs 
 2024-05-22
 
 
  Charlie grab my car at enterprise and he dealt with everything! I didn’t have to deal with the rental, my insurance, and they fixed everything! Great company:)
  
 
       
   Tiffany Hatchett 
 2024-05-16
 
 
  Charlie’s customer service was top notch, no complaints, paid nothing for the repair, he was funny, covered the rental, I literally only had to drop my car off. Charlie and Doug did everything! 10/10
  
 
       
   Serious Bologna 
 2024-05-15
 
 
  I’m glad I dropped my car off with Titan Hail Repair they did such a wonderful job!! Thanks guys! Charlie said he wouldn’t charge me anything to fix my car and he meant it.
  
 
       
   Justin Estleford 
 2024-05-14
 
 
  Wow! I can’t believe they had my car done in  6 days. Newells was going to be forever. Doug ended up saving our hood and fixed everything with PDR. No painting for us!! We definitely will be letting the people at our church know!!
  
 
       
   Casey Coffman 
 2024-05-11
 
 
  Titan does a wonderful job. Charlie did everything he told us he would do. Doug did a really good job repairing the cars. I can’t believe we didnt pay a dime to get our cars fixed!!!
  
 
       
   Ethan Li 
 2024-05-10
 
 
  Trustworthy business, awesome people, and great service. Charlie made sure claim process hassle free and Doug did a wonderful job restoring my car to pre-hail condition, plus a free rental car. Great work guys, and highly recommended to everyone !!!
  
 
       
   Rebecca Paul 
 2023-12-15
 
 
  My boss referred me and my boyfriend to Charlie at Titan Hail Repair. I can’t believe how quick and easy the process was. Also! I didn’t pay a dime! I honestly can’t believe how all of the dents disappeared without them painting. Thank you so much Charlie.
  
 
       
   lius Izquierdo 
 2023-12-07
 
 
  Such a wonderful service! They pay your deductible and provide a rental at no cost!! Gracias Amigos!!
  
 
       
   Jose Miranda 
 2023-11-30
 
 
  Arreglaron mi carro y quedo como nuevo
  
 
  
  
 
 
   Google rating score: 5.0 of 5, based on 123 reviews